Priority Systems (NX-QMS)

Priority Systems

High Quality, Wired or Wireless, Statistics

The Priority System is a complete, automated customer management solution, directing them to issue a ticket at the right time and at the right time. This automated process achieves minimal crowding in front of service points, immediate improvement of customer service time by employees, without complaints and hassle in the work environment.

Priority systems are used in many applications such as Hospitals, Super Markets, Diagnostics, Pharmacies, Customer Service Points, Cooperatives and where there is a need to congress, manage and direct customers to the right places, in order.

Our company having a huge range of Priority Systems and extensive experience in designing and implementing Priority Systems can cover from the smallest to the most demanding applications.

The Priority System consists of the Central System Ticketing System, the keyboards of the servants they serve, the LED panels above each desk. which show the number currently served, and a Home Screen that displays the Total of the numbers served at the counter. System communication can be Wired or Wireless in places where there is no cabling.

It also has Software which is programmed by our company based on the needs of each application and manages the system as well as displays statistics and reports.

 

NEW Priority system, exclusively designed by our company.
See our New Page. www.nxqms.gr and try the ONLINE system!

+ Secure Encrypted Network, without interference
+ Environment, in Greek, but supported by many languages.
+ services, tailored to needs the customer's. Eg Transferring a customer from a service point to someone processing office. Φορά transfer of examination by the secretariat to
medical office etc
+ System Environment at (Logos, Rollers Messages, Videos and Photos on the Home Screen, Service Names) + System Supervision by Administrator and Administration
+ elements in the admin. Average service times and waiting. Service time separately for each operator
+ Central Change of Names, Add Points, activation of priority by time or category etc.
+ Saving money by using it at each service point instead of the controller

 

Call us at +30.210.27.71.410 for information.

 

 

 

Ticket Dispenser

 

 

 

Examplesof Ticket Dispensers

 

 

The ticketing system includes a touch screen or button, ticket printer, card reader, wireless or wired connection. The basic operation of the system distributes a ticket to a customer. The ticket printer issues an alphanumeric ticket that can be customized to include a greeting, waiting time, an ad, or other important information.

                        

                        

The ticket is issued based on customer needs. A ticket printer can combine from one to sixteen different services. Customers can then wait in the waiting area until called.

  

Main Screen LED（ integrated sound system ）

                        

    

 

Examples Of Main Screens

 

 

As customers wait to be served, a Home Screen is used to direct the next customer to the appropriate cashier. When the point of sale cashier is available, the employee presses the "NEXT" button on the wireless or wired controller. The bell ringtone and the main demo show the appropriate point of service - cashier. The individual screens are located above each service point - cashier, which helps to further attract customer attention. The customer is then served and the transaction is completed.

 Communicates with the Ticket Dispenser

 

Counter Monitor

The Points of Service screens are located above each cashier point, and communicate with the Ticketing System. When the employee presses the "NEXT" button on the controller, each Service Point Screen captures the attention of the customer and immediately directs him to the appropriate Service Point - Cashier.

 

Operator Device (keypad)

 

 

 

 

Control Panel Icons

                        

                        

The wireless or wired controller (installed at each service point - cashier) is used to call the next customer by pressing the next button. The control can display the current ticket number, the number of waiting customers, or the waiting time. It can also be used to transport customers to other service points serving other services.

                        

Communicates with the Ticketing System.

                        

Feedback Device 

  

 

 

Functional Remarks:
                          
                          1. Five service evaluation functions incl. VERY SATISFIED, SATISFIED, MODERATE, BAD, DESTRUCTIVE

                        

                        

2.When employees finish customer service the voice will remind customers to do the evaluation.

                        

                        

3.Customers evaluate their service by pressing the relevant evaluation keys

                        

                        

                        

INDICATIVE PRIORITIES OF PRIORITY SYSTEMS

                        

                        

Wireless KIT1 (1 Service, 1 Service Point)

                        

Automatic ticketing machine for simple applications like pharmacies, restaurants, cafes etc.

                        

                          

It consists of a ticket dispenser, a controller and a screen that extends to three.

                        

 

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 Wireless ΚΙΤ2 (1 Service, Multiple Service Points with Same Number)

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Wireless KIT3 (3 Services, 4 Points of Service)

                            

                              

Priority System Kit that supports 3 different services served by up to 4 different service points

                              

 

 

 

Integrated Priority System (Unlimited Services, Unlimited Points of Service, Statistics)

                              

                                

                                

                                

Wireless System

 

 

Wired System

WIFI Priority System